Privacy Policy
Last updated: September 2026
EchoDesk ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website and platform, you agree to the practices described here.
Information We Collect
We collect information you provide directly — such as your name, email, phone number, and company details when you submit a demo request or sign up. We also collect usage data (pages visited, device type) to improve our services.
How We Use Your Information
We use your information to respond to inquiries, provide and improve our services, send relevant communications, and comply with legal obligations. We never sell your personal data.
SMS Consent & Messaging Terms
By providing your phone number and interacting with EchoDesk (for example, submitting a form, requesting a demo, or opting into review requests or appointment reminders), you consent to receive SMS and MMS messages from us and on our behalf. Message types may include appointment confirmations, reminders, review requests, follow-ups, and account-related notifications.
Message frequency varies. Standard message and data rates may apply depending on your carrier. You can opt out of SMS messaging at any time by replying STOP to any message. Replying HELP will provide support information. Opting out of SMS does not affect your account or email communications.
We will not share your mobile number with third parties for marketing purposes without your explicit consent. SMS consent is not shared or sold to any third party as a condition of purchasing any goods or services.
Data Security
We implement industry-standard safeguards to protect your data. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at info@goechodesk.com.
Contact
Questions about this policy? Email us at info@goechodesk.com or call 850-818-3035.
