Our Story

    Empowering Home Services to Scale Without Stress

    We built EchoDesk to solve the biggest problem for home service providers: losing leads because they were busy doing the job. We unify your tools so you can focus on the work while we handle the growth.

    Stop paying for disconnected software.

    Before EchoDesk, home inspectors and service providers were forced to use one tool for their website, another for their CRM, a separate phone system, and another app for reviews.

    None of them talked to each other. Leads slipped through the cracks. Missed calls meant lost revenue. We decided to change that by building a single, unified platform that automates your entire pipeline from the first click to the final 5-star review.

    • One login for your entire business
    • Automated text-back for missed calls
    • Built-in AI to qualify and book leads
    • Seamless review generation
    EchoDesk Platform
    Our Philosophy

    What Drives Us

    We believe in empowering local businesses to operate with the efficiency of a massive enterprise, without the overhead.

    Simplicity Over Complexity

    You shouldn't need an IT degree to run your marketing. We handle the technical setup so you can focus on your trade.

    Automation That Works

    From missed-call text-backs to AI booking, we build systems that capture revenue while you're busy on the job.

    The Anti-Agency

    No confusing ROI dashboards or high monthly retainers. Just a unified toolset at a predictable flat rate.

    Real Humans, Real Results

    Meet the Team Behind EchoDesk

    No ticket queues, no nameless account managers. Get to know the dedicated specialists who handle your setup, automation, and growth from day one and beyond.

    Chris Cochran — Owner & Founder at EchoDesk
    EchoDesk Specialist

    Chris Cochran

    Owner & Founder

    As an active home inspector himself, Chris knows the ins and outs of running a successful inspection business firsthand. On top of guiding EchoDesk's vision, he serves as an IBM coach, sharing practical industry insights to help home inspectors streamline operations and grow their businesses.

    Mikha Ella Bechayda — Website & Social Media Specialist at EchoDesk
    EchoDesk Specialist

    Mikha Ella Bechayda

    Website & Social Media Specialist

    Mikha is the creative force behind EchoDesk's web design and digital media. From building custom websites to crafting eye-catching social media graphics and visual assets, she ensures your online presence looks professional and converts leads.

    Wendell Paloma — Onboarding & Reputation Management Lead at EchoDesk
    EchoDesk Specialist

    Wendell Paloma

    Onboarding & Reputation Management Lead

    Wendell makes joining EchoDesk seamless. He personally welcomes every new client, walks them through onboarding, and verifies that their account is configured correctly from day one. He also handles Reputation Management, connecting your Google Business profile so you can collect and manage reviews effortlessly.

    Aira Leron — CRM & Automation Specialist at EchoDesk
    EchoDesk Specialist

    Aira Leron

    CRM & Automation Specialist

    Aira keeps your client communication and automated workflows running smoothly. She builds and maintains EchoDesk's custom automations, helps run targeted outreach campaigns, and ensures your background systems operate without a hitch.

    Namar Dimalotang — AI & Automation Specialist at EchoDesk
    EchoDesk Specialist

    Namar Dimalotang

    AI & Automation Specialist

    Nam specializes in cutting-edge AI technologies that save you time. From conversational AI chatbots to automated reporting, Nam implements smart AI solutions that simplify your daily operations and handle client inquiries automatically.

    Micah Lumictin — VoIP & Communication Specialist at EchoDesk
    EchoDesk Specialist

    Micah Lumictin

    VoIP & Communication Specialist

    Micah helps optimize EchoDesk's VoIP and telephony features, ensuring your business calling, messaging, and communication channels are configured accurately for clear, reliable client interactions.

    The Synergy
    Web
    +
    VoIP
    +
    CRM
    +
    Reviews
    +
    Gabby AI
    =
    Your Potent Weapon

    When your phone system, CRM, reputation management, website, and AI work together seamlessly, you don't just save time — you dominate your market.

    FAQ

    Frequently Asked Questions

    Everything you need to know about EchoDesk and Gabby AI.