Build up your reputation
Automate your 5-star moments.
Turn your happiest customers into high-impact advocates effortlessly. EchoDesk’s reputation management system works behind the scenes to generate glowing, 5-star reviews while filtering and neutralizing negative feedback before it gains traction. Automated review request flows via SMS and email make it simple for satisfied clients to share their experiences, while tailored review responses reflect your brand voice and professionalism. Feedback deflection captures and addresses negative sentiment privately, and review widgets display your best reviews directly on your website to boost credibility. All of this happens 24/7, keeping your online presence polished, strengthening your reputation, and letting you focus on growing your business.
Answers to Common Questions
Here’s what people ask us the most.
How does EchoDesk help improve my online reputation?
EchoDesk automates review requests and responses, helping you generate more 5-star reviews while addressing negative feedback before it becomes public. It ensures your online presence stays polished and credible.
Can I automate review requests?
Yes! EchoDesk offers automated request flows via SMS and email, making it simple for satisfied customers to share their experiences without manual effort.
How do review responses work?
The platform allows you to craft tailored review responses that reflect your brand voice. You can respond directly through the system to engage customers professionally and promptly.
What is feedback deflection?
Feedback deflection captures negative experiences before they are posted publicly. It allows you to resolve issues privately or escalate them to your team, protecting your reputation online.
Can I showcase my best reviews on my website?
Absolutely. EchoDesk includes review widgets that display your top reviews directly on your website, helping to build trust and credibility with new and returning customers.
